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Contact

Contact the editorial team

Editorial corrections only

If you have found inaccurate information, a broken link, or a passage that needs an editorial correction on Aussie Play Starter Guide, please get in touch. Tell us the page URL, the exact text that needs correction, and a source if you have one. We will review and update where appropriate.

Editorial contact: editorial contact placeholder — to be published before launch.

This is not Aussie Play Casino customer support

The editorial team cannot help with any account-specific issue. We are not able to:

  • Approve, complete, or recover an Aussie Play account registration.
  • Apply a bonus, free chip, or free-spins offer to your account.
  • Release a pending withdrawal or resolve a withdrawal dispute.
  • Expedite KYC verification.
  • Recover access to a locked or closed casino account.

For all of the above, contact Aussie Play Casino support directly through the operator's own support channels.

If you need urgent help with gambling harm

If gambling is affecting you or someone you know, free help is available now:

  • Gambling Help Online — free 24/7 confidential support.
  • BetStop — National Self-Exclusion Register.
  • Lifeline — 13 11 14, 24/7 crisis support.
  • If life is in danger, call 000.

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Trust & safety

18+ only. Independent editorial guide, not the Aussie Play Casino operator. Free AU support: Gambling Help Online · BetStop · Lifeline 13 11 14.